Our definition is … The practice of initiating, planning, executing and controlling, a set of deliverables designed to meet the requirements & desired outcomes of a Business function.
A Business function is essentially a source of change, whether it be a change to process, a change to products offered to clients, or a change in the underling IT infrastructure which enables products or services to be delivered.
The role of a Project Manager is to support the delivery by adapting to the needs of the Business. Quite often this means wearing the hat of a variety of roles. These roles may include;
Business Analyst (working with product owners to translate user stories into function & non-functional requirements)
Test Lead (being able to identify the key components to build a testing plan)
Comms Lead (identifying the most appropriate channels to deliver information across the Business, to stakeholders and service support teams alike)
Above all, the most important role of a Project Manager is the ability to apply controls. With the best laid delivery plan, tasks will inevitably slip due to unforeseen events, such as snags during coding a new feature in a client facing application. By applying controls, such events are managed in a way to ensure that down-stream impact is minimalised. Controls can often be driven by the delivery method, for example the Agile method will drive the use of story boards, which promote a higher level of interaction with the delivery team.
To find out more about how we deliver to our clients, please get in touch via the ‘Contact Us’ page.
Regards,
The EPS team.
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